You may cancel any Single Track or Hub Pass enrolment within 7 days of payment, provided you have not attended more than one live session or accessed more than 20% of the recorded content, for a full refund.
| When you cancel | Refund |
|---|---|
| Before cohort start date | 100% (minus payment gateway fees) |
| Within first 2 weeks of cohort | 50% |
| After 2 weeks of cohort start | No refund — cohort transfer offered instead |
Instead of a refund, you may request a one-time transfer of your seat to the next available cohort of the same track, at no extra cost, up to 2 weeks after your original cohort starts.
Hub Pass refunds are prorated based on unused months remaining, minus one month as an administrative fee, provided fewer than 2 individual tracks have been completed.
Refund terms for Campus/Team plans are set out in the individual institutional agreement signed with IntelliTrain.
Email admissions@intellitrainlh.in with your registered email and payment reference. Approved refunds are processed to the original payment method via Razorpay within 7–10 business days.
Payment gateway convenience fees, and any physical merchandise or hardware kits shipped as part of a course, are non-refundable once dispatched.